This Privacy Policy explains how personal data is collected, used, stored, and protected when you use the REOBRIX Europe online store and related services.
This policy should be read together with the store terms and the Contact and Company Details page.
Data Controller
Farmline Sp. z o.o.ul. Paderewskiego 3
87-162 Lubicz Gorny
Poland
VAT ID: PL8792647097
For questions concerning this Privacy Policy or the processing of personal data, customers may contact zamowienia@reobrix.pl.
What Data We Collect
Depending on how the customer uses the store, the store may process:
- name and surname,
- billing and shipping address,
- email address,
- phone number,
- company and VAT details where applicable,
- payment and transaction data,
- order history and customer-support communication,
- technical data such as IP address, browser type, device information, and cookie-related data.
Purposes and Legal Bases of Processing
Personal data may be processed for purposes such as:
- order handling and contract performance,
- payment handling,
- shipping and logistics,
- customer account administration,
- customer support and complaint handling,
- compliance with legal and accounting obligations,
- fraud prevention and service security,
- analytics and service improvement,
- marketing communication where consent is required and has been given.
The legal bases may include performance of a contract, compliance with legal obligations, legitimate interest, and consent where required.
Payment Providers and Shipping Partners
To process orders and related services, personal data may be shared with trusted third parties only to the extent necessary for the relevant service.
Where payment and delivery providers are used to complete an order, the relevant options are presented to the customer during checkout and personal data may be shared with those providers to the extent necessary to perform the order.
Analytics, Marketing and Review Tools
The store may use tools such as:
- GA4,
- GTM,
- Meta / Facebook tools,
- Matomo,
- Trustmate.
Where these tools are used, they should be understood as analytics, advertising, marketing, or review-support tools rather than as payment or logistics providers.
International Data Transfers
Some service providers used by the store may process personal data outside the European Economic Area.
Where such transfers occur, they should be handled using safeguards required by applicable data-protection law, including standard contractual mechanisms or equivalent lawful safeguards where needed.
Data Retention
Personal data should be retained only for as long as necessary for the purposes described in this policy, including contract performance, customer-service handling, consumer-rights and complaint periods, legal and tax obligations, dispute resolution, fraud prevention, and consent-based marketing retention where applicable.
Your Rights
Subject to applicable law, data subjects may have the right to:
- access their personal data,
- rectify inaccurate data,
- request deletion,
- request restriction of processing,
- object to processing based on legitimate interest,
- withdraw consent where processing relies on consent,
- receive a portable copy of applicable data,
- lodge a complaint with the competent supervisory authority.
To exercise privacy-related rights, customers may contact zamowienia@reobrix.pl.
Cookies and Consent Management
The store may use cookies and similar technologies for essential store functionality, session handling and cart operation, analytics and performance measurement, fraud prevention and security, and marketing or preference handling where implemented.
The store uses an active consent layer for fresh visits. Cookie Information acts as the consent-management provider.
Users are presented with choices equivalent to:
- allowing only necessary cookies,
- customizing consent choices,
- allowing all cookies.
The consent layer also points users to cookie settings and the Privacy Policy.
Data Security
Appropriate technical and organizational measures should be used to protect personal data against unauthorized access, disclosure, loss, destruction, or misuse.
Payments should be processed through secure, encrypted payment infrastructure operated by external payment providers.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect legal, technical, or operational changes.
The latest version should remain available on the website.
Contact
For privacy-related questions, customers may contact zamowienia@reobrix.pl.
For general customer support and company details, customers should use Contact and Company Details.
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