These Terms and Conditions govern purchases made through the REOBRIX Europe online store operated by Farmline Sp. z o.o.
Seller and Scope of the Store
The seller operating the store is Farmline Sp. z o.o., a company based in Poland.
The store offers products through a cross-border ecommerce model in which goods are dispatched from Poland.
Local language versions, local domains, and local customer-facing content are used to support the shopping experience, but they do not change the identity of the seller.
Products and Availability
The store offers products that are available for sale through the online shop interface.
Product pages and checkout flows may show current availability, dispatch timing, and order-specific information. Adding a product to the cart does not in itself guarantee reservation until the order is properly completed under the checkout flow used by the store.
How to Place an Order
Orders are placed through the store checkout flow.
Before the order is finalized, the customer should review:
- the selected products,
- the total price shown for the order,
- the delivery method available for the destination,
- the payment method available for the order configuration,
- the contact and delivery details entered during checkout.
Prices, Currency and Payments
Product prices and the total order value are presented in the store environment applicable to the customer journey being used.
The payment methods available for the order are the methods displayed during checkout for the selected delivery country and order configuration.
Payments are processed using the payment methods currently available at checkout for the selected order configuration.
Delivery and Dispatch
Goods are dispatched from Poland.
Available shipping methods, destination scope, and estimated transit times depend on the destination country and the delivery options displayed during checkout.
Shipping options currently available for the order are shown at checkout.
Operational timing details are described on the Delivery, Payments and Order Processing page.
Right of Withdrawal
Customers who qualify for the right of withdrawal under the applicable consumer rules may withdraw from the purchase within the statutory period, subject to mandatory legal conditions.
Operational and informational details about returns are described on the Returns and Complaints page.
Complaints and Product Issues
Complaints concerning non-conformity, shipping damage, missing parts, defects, or other product issues are handled separately from the withdrawal process.
Customer Account and Guest Checkout
The store may offer both guest checkout and account-based customer features.
Where account-based tools are available, they may support order history, support requests, or other customer-service functions. The exact feature set depends on the current live store configuration.
Personal Data and Privacy
Personal data related to store operations, ordering, payment, shipping, and customer support is handled in accordance with the applicable privacy framework and the store Privacy Policy.
Contact Details
For customer support and company details, please visit Contact and Company Details.
Final Provisions
These Terms and Conditions should be interpreted together with the supporting legal and operational pages of the store.
If any operational element changes, the corresponding legal and support pages should be updated in a controlled way rather than by isolated wording changes.
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